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MDES opens new phone numbers for people to file unemployment claims

The new numbers go into effect Nov. 12, 2020.
Despite a new unemployment call center being launched, many people are still struggling to get...
Despite a new unemployment call center being launched, many people are still struggling to get answers.(Hawaii News Now/file)
Updated: Nov. 9, 2020 at 11:38 AM CST
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JACKSON, Miss. (WLOX) - The Mississippi Department of Employment Security is hoping to streamline the process for applications filing unemployment claims.

On Monday, MDES announced a change in phone numbers for their Contact Center for Mississippians requiring help with Unemployment Insurance Assistance.

The new numbers go into effect Thursday, November 12, 2020.

Claimants should call 601-493-9427 or 601-326-1119 for the following services.

  • To file unemployment claims,
  • Ask questions about existing claims,
  • Password reset assistance, and
  • How to file weekly certifications

Claimants should call 601-493-9427 for the following services.

Call: 601-855-3133 for the following services.

The MDES Contact Center is open Monday through Friday from 7 a.m. until 7 p.m.

For more information, please visit https://mdes.ms.gov.

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