MDES opens new phone numbers for people to file unemployment claims

JACKSON, Miss. (WLOX) - The Mississippi Department of Employment Security is hoping to streamline the process for applications filing unemployment claims.

On Monday, MDES announced a change in phone numbers for their Contact Center for Mississippians requiring help with Unemployment Insurance Assistance.

The new numbers go into effect Thursday, November 12, 2020.

Claimants should call 601-493-9427 or 601-326-1119 for the following services.

• To file unemployment claims,
• Ask questions about existing claims,
• Password reset assistance, and
• How to file weekly certifications

Claimants should call 601-493-9427 for the following services.

• Pandemic Unemployment Assistance (PUA) or for PUA Assistance

Call: 601-855-3133 for the following services.

• For Unemployment Insurance Tax assistance, and
• To speak with someone in the Benefits Pay Control Department regarding over-payment or to report fraud.

The MDES Contact Center is open Monday through Friday from 7 a.m. until 7 p.m.

For more information, please visit https://mdes.ms.gov.

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