MDHS: Water bill assistance program to benefit Mississippi families

MDHS staff can also refer families for this assistance.
MDHS staff can also refer families for this assistance.(WLBT)
Published: Jan. 26, 2022 at 4:12 PM CST|Updated: Jan. 26, 2022 at 4:15 PM CST
Email This Link
Share on Pinterest
Share on LinkedIn

JACKSON, Miss. (WDAM) - Thousands of Mississippians won’t have to worry about providing water to their families through a new program from the Mississippi Department of Human Services.

The Low-Income Household Water Assistance Program has received $13 million in American Rescue Plan Act funds to help income-eligible residents maintain access to drinking water and wastewater services through the end of September 2023. This resource provides financial assistance to eligible households in managing costs associated with:

  • Water bills
  • Wastewater/sewer bills
  • Stormwater fees
  • Groundwater fees
  • Reconnection fees
  • Late fees
  • Lien removal fees (water-related)

LIHWAP is available for individuals and families who need assistance paying a current bill, have past-due water bills, had their service terminated or received a notice indicating that their service will be terminated in the next 60 days. The funding is issued directly to the utility providers to support families who meet income requirements.

Mississippi residents who qualify for LIHEAP Low Income Home Energy Assistance Program will also be eligible for LIHWAP Low Income Household Water Assistance Program. Applicant’s household income must be at or below 60 percent of the state median income to qualify for these programs.

The MDHS works to serve aging and low-income populations with their utility assistance throughout the year through local Community Action Agencies.

“Access to clean drinking water and wastewater services are critical to a family’s daily needs,” said Robert G. ‘Bob’ Anderson, executive director of the Mississippi Department of Human Services. “Many of our vulnerable Mississippians, especially the elderly, disabled and families with small children, have difficulty paying their water bills. Our hope is to provide tangible help with today’s water bill to provide a lasting hope for tomorrow.”

Applicants may access eligibility through their local Community Action Agency or submit a Pre-Application through the Common Web Portal. This program is available nationwide, but services and funds are for residents of Mississippi only.

There is no cap on the number of times a recipient may utilize the program. If eligible, families can be served more than once.

Applicants must be at least 18 years of age or an emancipated minor. Individuals without access to a computer may call the Community Action Agency or Human Resource Agency in their area. To find the agency nearest you, please visit

MDHS staff can also refer families for this assistance.

For more information and to apply for the Low-Income Home Energy Assistance Program, click HERE.

Copyright 2022 WDAM. All rights reserved.

Want more WDAM 7 news in your inbox? Click here to subscribe to our newsletter.