Starting Jan. 1, more people will be allowed to shop on military bases

A whole new group of veterans and their caregivers will soon be able to shop at military base...
A whole new group of veterans and their caregivers will soon be able to shop at military base commissaries and exchanges starting January 1, 2020.(Julie Mitchell | Army & Air Force Exchange Service)
Published: Dec. 30, 2019 at 12:40 PM CST
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BILOXI, Miss. (WLOX) - A whole new group of veterans and their caregivers will soon be able to shop at military base commissaries and exchanges starting January 1, 2020.

The new guidelines allow veterans with a Department of Veterans Affairs (VA)-documented service-connected disability rating, Purple Heart recipients, former prisoners of war, and primary family caregivers for veterans enrolled in the VA’s Program of Comprehensive Assistance for Family Caregivers access to shop at base commissaries, exchanges and enjoy certain Morale, Welfare, and Recreation (MWR) programs.

Currently, base access for shopping is restricted to former service members who served at least 20 years and are categorized as retirees. This new initiative is expected to extend eligibility to about 4.1 million new patrons, comprised of nearly 1.5 million veterans who live within an hour of a military installation.

“We look forward to welcoming our new expanded Navy family. It will be an honor to now have the opportunity to serve veterans who sacrificed and served this country,” said Capt. Bill Whitmire, commanding officer of the Naval Construction Battalion Center.


Veterans eligible under the expanded privileges must present a Veteran Health Identification Card (VHIC) from VA that displays their eligibility category: “Purple Heart, former POW or service-connected.”

Caregivers must present an eligibility letter from the VA Office of Community Care that indicates they are the primary family caregiver for an eligible veteran under the Program of Comprehensive Assistance for Family Caregivers and are eligible for these privileges, paired with an acceptable identification credential, such as a REAL ID-compliant driver’s license or a U.S. passport. These credentials will need to be presented at MWR facilities and point-of-sale locations.

For more information about obtaining a VHIC or a letter from Veterans Affairs, call 1-877-222-VETS (8387), Monday through Friday from 8 a.m. until 8 p.m., Eastern Standard Time. You can also apply for VA health care benefits online at, or in person at your local VA medical facility.

Capt. Whitmire said veterans interested in services and facilities located on NCBC should stop by the Pass and ID office located at the Pass Rd. Gate complex.

“Exercising patience during this new expansion is paramount. The safety and security of our base and its population is our number one priority,” said Ensign Will Clark, installation security officer. “We are dedicated to providing top-notch customer service to our veterans as they come to the base to process their base access.”


The new access also allows veterans to participate in MWR events that help them participate in the military culture. These programs include movie theaters, car washes, arts and crafts centers, auto skills, vehicle storage, community recreation (outdoor recreation equipment rentals, and tickets and travel), RV park rentals and Navy Gateway Inns & Suites (NGIS), Navy Getaways, and special events/entertainment open to all rate categories.

New base patrons can also take advantage of, MWR’s exclusive travel-booking website.

Along with some MWR activity use, the benefit expansion includes commissary shopping privileges as well as military resale and Navy lodging. Lodging reservations start on Dec. 31, 2019 for stay dates beginning Jan. 1, 2020 and can be made at or 1-877-NAVYBED.

The new inclusive rules were laid out in the Purple Heart and Disabled Veterans Equal Access Act of 2018 and included in the John S. McCain National Defense Authorization Act for Fiscal Year 2019.

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