MISSISSIPPI (WLOX) - After a system outage closed all driver’s license stations throughout the Magnolia State Wednesday, the Department of Public Safety announced the reopening just before 4 p.m.
The Mississippi Department of Public Safety first announced the closure Wednesday at 9 a.m. The Department of Information Technology Services worked to fix the problem, said the DPS announcement. While they apologized for the inconvenience, for people that were in line before the doors opened this morning - the apology wasn’t enough.
“Once they open they give you excuses of why you can’t get your ID today. Today it’s the systems are down. So, we sit here and we’re waiting four or five hours. Something’s gotta change," said Jonathan Forehand. “There’s gotta be a different system because this system’s not working. It’s really not a fun place to be. It’s not a fun place to have to come to every day to have another excuse of why you didn’t get seen."
Forehand wasn’t all complaints. He had a few solutions as well.
“Why can’t they have the people that do sit here for six or seven hours, that don’t get called, come back the next day and be first in line? Try something else. Shut it all down and come up with a new plan. If that’s what you have to do, that’s what you have to do," Forehand told WLOX.
Even the excitement of finally getting a license was dampened for one girl at Biloxi High School.
“I was waiting the whole day, like every class. I was just waiting. It was like the longest day almost," said 11th grader Jane Yarbrough. “I already had to wait three days after my birthday because I waited to get my permit last year so I’ve been waiting three days now, and they’re closed because the whole system’s down. It’s disappointing."
Yarbrough left before the office reopened but vowed to try again tomorrow.
Offices across the state will be open on Thursday on regular schedules as well.