Survey Shows Residents Happy With Jackson County Officials, Services

The results are in from a recent phone survey of Jackson County residents. Last month, the county hired a polling group from the University of South Alabama to find out what county residents thought about different services, and what improvements they would like to see in the future.

The progress report revealed some good news.

"I would say the people of Jackson County think very positively about Jackson County government," USA Professor Keith Nicholls said.

On Monday, Nicholls gave Jackson County supervisors a look at the survey's results.

Nicholls and his USA polling team called 553 citizens and asked them to grade the county's services. Residents were also asked their opinions about issues like the county's economic business industry and zoning regulations.

"In most all of these categories where people were given the option of giving positive and negative comments, over a majority positive comment.  You are always going to have your negative and complainers too, and what they are complaining about is important to the survey," Nicholls said.

County Administrator Alan Sudduth agrees.

"As we try to set goals for the county, I want to pull in as much public input as I can. Fifty-five  percent of the folks had not accessed the website. We need to do what we can to educate the public about our website," Sudduth said.

One question asked if residents thought the Board of Supervisor should meet at night? A majority, 87 percent, of Jackson County residents said, "yes."

"The people have given us a lot to think about," Supervisor Frank Leach said.

Supervisors Frank Leach and Manly Barton say they would like to hear what concerns their constituents on a regular basis.

"I think where we provide services to the general public, the general public needs to give us immediate feedback," Supervisor Barton said.

Officials say more feedback will help create a better Jackson County.

The phone survey consisted of more than 30 questions. For a look at the complete survey results, click here.