A Hundred Times Worse Than You Can Imagine

Dominick Misino travels the country conducting seminars on hostage negotiations. He was teaching in Colorado on Sept. 11th when he saw the news about the two planes slamming into the World Trade Center.

"I just couldn't believe it. I was just totally, totally astonished. I knew what it was because of my background, because of my training, I knew instantly that this was a terrorist act, this was bad."

Misino flew back to New York the following Friday. E-mails awaited him from members of REMA, the Retired Emergency Managers Association, a national organization of emergency service officers. They answered a call for help that hit close to home; 14 of New York Police Department's ESU officers were missing.

"Immediately they went down there to help and they got trapped. Now what the call came out for, they needed help. They needed experienced emergency service officers, retired emergency service officers to come in and do whatever we could do to help out," Misino says. That meant cooking hot meals, working at the rescue scene and moving equipment.

It wasn't until six days after the attack that Misino actually went to the site where the World Trade Center once stood.

"TV doesn't give you the enormity of it, the way you just go into a war zone instantly it was just total, total destruction. The debris pile is taller than many acres."

Talking about the unified effort of thousands of people to help look for survivors and our determination to overcome the terrorists attacks brings tears to Misino's eyes.

"I watched people from all walks of life come together...black, white, arabic, digging, bringing people water, food.  We paid a price and it's so unfortunate but we're not going to let it go, nobody is, nobody. The police officers, the firemen, everybody couldn't do anymore for anybody."