Military, veterans can file complaints about education funding
By WFLA.com web staff
TAMPA, FL (WFLA) -
If you know someone whose encountered problems having federal military and veterans educational funding sent to their college or trade school, a new online reporting system can help with that.
The new online complaint system was designed to collect feedback about military and veterans' educational benefits programs provided by the Post-9/11 GI Bill and the DOD Military Tuition Assistance Program.
The website gives the federal government information that is needed to identify and address unfair, deceptive and misleading practices.
It also ensures that high quality academic and student support services are available for veterans, service members, and their families, according to a news release.
"The feedback we receive from veterans, service members and their families will help us strengthen enforcement of the 'Principles of Excellence' for institutions of higher learning serving veterans and their families to ensure students are receiving the education benefits they have earned and deserve," said Allison A. Hickey, Under Secretary for Benefits, Department of Veterans Affairs.
Students can submit a complaint if they believe their school is failing to follow the Principles of Excellence, (i.e. unfair recruiting practices, credit transfer or change in degree requirements) through the centralized online reporting system accessed via the Department of Defense and GI Bill websites.
When feedback is received, agencies will contact the school on behalf of the student and work toward a resolution.
Complaints and their resolutions will be forwarded to the Federal Trade Commission.
The Departments of Veterans Affairs, Defense, Education and Justice, the Consumer Financial Protection Bureau and the Federal Trade Commission worked together to launch the new online reporting system.