BILOXI, MS (WLOX) - Better access to health care professionals, more advanced technology, and better doctor/patient relationships are just a few of the advancements the Biloxi VA Hospital's CEO wants to make in 2014.
"We understand mental health much better now than we did some years ago, in particular PTSD, or Post Traumatic Stress Syndrome. We're going to be paying a whole lot of attention and placing a lot of emphasis in that area," said Anthony Dawson, CEO of Gulf Coast Veterans Healthcare System.
In Dawson's state of the system address Thursday, he talked about the Biloxi VA seeing more patients who need mental healthcare each year. He also wants to make sure patients coming through the hospital get the attention and respect they deserve.
"I feel 100 percent engaged, because I know how I would want to be treated. I would want to be respected as a human being," said Dawson.
Amongst other topics, he discussed advancing technology, like having text alerts for appointments. Also, adding more services to their website like scheduling appointments and refilling prescriptions. He said it's all about maximizing access to the hospital for the veterans.
Retired veteran Jerry Washington was Dawson's special guest. Washington is happy with the many improvements the hospital has made, and he is looking forward to the continued growth.
Dawson has made it his goal for more veterans to feel like the VA is dedicated to assisting them.