GULFPORT, MS (WLOX) - If you've had someone tell you your power is about to get cut off unless you pay a past due bill, don't panic. It may be a scam.
Mississippi Power has received several recent reports from customers who said they were contacted by people falsely identifying themselves as company employees.
The scammers are using various tactics to deceive customers. Some are calling customers saying they have past due bills and requesting payment must be made using a "money pack" or service will be disconnected.
A money pack is a pre-paid, reloadable debit card.
Others claim they represent a public agency or government office offering grants that can pay customers' utility bills. Some also have figured out a way to display Mississippi Power's customer service number on caller ID.
If you receive a suspicious call:
- Do not give out personal or other banking information.
- Immediately contact your local police department and Mississippi Power customer service at 1-800-532-1502.
There are a number of reliable sources for information about consumer frauds and scams. For U.S. government information, visit www.usa.gov and search under "consumer fraud and scams." Another reliable source is the Better Business Bureau.
Visit www.bbb.org for more information or to find your local Better Business Bureau office.
If you ever have any questions about the status of your Mississippi Power account, you can call the company's 24/7 customer service line at 1-800-532-1502.