Carnival passengers to receive additional compensation - WLOX.com - The News for South Mississippi

Carnival passengers to receive additional compensation

Posted: Updated:
(Source: David Raynes) (Source: David Raynes)
(Source: David Raynes) (Source: David Raynes)
(Source: David Raynes) (Source: David Raynes)

From Carnival Cruise Lines:

Carnival Cruise Lines has announced further compensation for the passengers aboard the Carnival Triumph, currently being towed via tug boats to Mobile, Alabama after an engine room fire early Sunday caused a loss of propulsion.

All guests on the current voyage will receive further compensation of $500.00 per person.

Gerry Cahill, President & CEO of Carnival Cruise Lines said: "We know it has been a longer journey back than we anticipated at the beginning of the week under very challenging circumstances. We are very sorry for what our guests have had to endure. Therefore, in addition to the full refund and future cruise credit already offered, we have decided to provide this additional compensation. I look forward to welcoming everyone to Mobile tomorrow and have mobilized our full resources to assist and support them as they travel home."

As previously announced, all 3,143 guests on board will receive a full refund of the cruise along with transportation expenses and reimbursement of all shipboard purchases during the voyage, with the exception of gift shop, art purchases and casino charges. All passengers will also receive a future cruise credit equal to the amount paid for this voyage.

Carnival Cruise Lines has also announced the cancellations of 12 additional voyages of the Carnival Triumph following an engine room fire that has left vessel without propulsion.  The 12 canceled cruises, which encompass sailings from Feb. 21 through April 13, 2013, are in addition to two previously canceled voyages scheduled to depart Feb. 11 and Feb. 16.

Guests on the affected sailings will receive a full refund of their cruise fare, as well as non-refundable transportation costs, pre-paid shore excursions, gratuities, and government fees and taxes. Guests will also receive a 25 percent discount on a future three- to five-day Carnival cruise or a 15 percent discount on a six- to seven-day cruise.  Travel agent commissions will be protected.

Carnival sincerely apologizes for this disruption in our guests' vacation plans.

Carnival Triumph operates four- and five-day cruises from Galveston, Texas.

Copyright 2013 KLTV. All rights reserved.

 

  • Most Popular StoriesMost Popular StoriesMore>>

  • Huge alligator snapping turtle set free

    Huge alligator snapping turtle set free

    Tuesday, April 15 2014 12:27 PM EDT2014-04-15 16:27:58 GMT
    There is good news for an alligator snapping turtle that was rescued from a drainage ditch a week ago. "Snappy," as the rescuers referred to the reptile, has been set free.More >>
    There is good news for an alligator snapping turtle that was rescued from a drainage ditch a week ago. "Snappy," as the rescuers referred to the reptile, has been set free.More >>
  • Fishermen say impacts still linger from BP oil spill

    Fishermen say impacts still linger from BP oil spill

    Thursday, April 17 2014 6:23 PM EDT2014-04-17 22:23:48 GMT
    Against a backdrop of shrimp boats, Vietnamese fishermen held message boards, along with pictures of dead dolphins, turtles and tar balls. Four years later, the impact of the oil spill remains.More >>
    Against a back drop of shrimp boats, Vietnamese fishermen held signs with pictures of dead dolphins and sea turtles this morning. They were at the fishing dock on Biloxi Back Bay to join advocacy groups in a news conference talking about the impacts of the BP oil spill four years later.More >>
  • Affidavit: Diary detailed cop's relationship with teen

    Affidavit: Diary detailed cop's relationship with teen

    Thursday, April 10 2014 6:53 AM EDT2014-04-10 10:53:05 GMT
    A Harrison County affidavit WLOX obtained said a young girl's diary detailed the relationship between former officer Patrick Klis and a 15-year-old girl. WLOX also found online pictures of Klis and a young girl.More >>
    WLOX News has uncovered new details about what led investigators to arrest a Long Beach Police officer for three counts of sexual battery involving a minor. A Harrison County affidavit WLOX obtained said a young girl's diary detailed the relationship between former officer Patrick Klis and a 15-year-old girl. WLOX also found online pictures of Klis and a young girl.More >>
Powered by WorldNow

208 DeBuys Road
Biloxi, MS 39531
(228) 896-1313

FCC Public File
EEO Report
Closed Captioning

All content © Copyright 2000 - 2014 Worldnow and WLOX. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.