If you have a story idea or a breaking news tip, contact us at (413) 733-4040 or email firstname.lastname@example.org
If you have a comment or question, email our Station Manager at email@example.com
If you wish to advertise with us, contact Sales at (413) 733-4040 or email firstname.lastname@example.org.
To contact specific departments via email:
Every weekday morning, Western Mass News, along with our friends at Yankee Candle, look to celebrate the special occasions in your life. If you have something you would like to recognize, send it along to email@example.com.
For immediate Closed Captioning Concerns, Please Contact Our Captioning Hotline:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written Closed Captioning Complaints Should Be Directed To The Following:
1300 Liberty Street
Springfield, MA 01104
Phone: 413-733-4040 x118
With your written complaint please include any contact information, such as address, telephone number and email address, the name of the program, date, time and nature of the captioning issue.
Before sending a formal written complaint, we recommend that you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.