The rush on returns after Christmas - WLOX.com - The News for South Mississippi

The rush on returns after Christmas

D'IBERVILLE, MS (WLOX) -

By Krystal Allan – bio | email

D'IBERVILLE, MS (WLOX) - It wasn't the return policies that concerned Brandon and Leslie Jones. It was the rush of people they might run into as they made their returns Monday afternoon. So, the couple did a little strategizing.

"We'd figured it'd be worse yesterday, so we waited 'til today so it wouldn't be quite so crowded," said Brandon Jones of D'Iberville.

Managers at the Walmart Supercenter in D'Iberville said the lines for returns are shaping up a bit differently from years past.

"This year returns haven't been as bad as they have in years past," said Operations Assistant Manager Bret McDaniel. "I believe a lot of that has to do with just having one weekend day after Christmas this year, instead of one or two weekend days."

But, McDaniel said he expects the return lines to get a little longer as people get off work. 

To make returns less stressful, the National Retail Federation suggests checking to see if the gift included a gift receipt.  For those who come without a receipt, stores like Walmart say they'll work with you.

"Most of time people don't have receipts with Christmas items, and we understand that. We'll take care of them and put it on a gift card so they can get what they need in the store," said McDaniel.

The Joneses weren't in that boat.  They came ready with a receipt, and walked away with money in hand and a stress-free return experience.

Walmart has a 90-day return policy after Christmas.  According to survey by the National Retail Federation, one in three consumers will return some of their holiday gifts.

Copyright 2010 WLOX. All rights reserved.

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