Weather Active Mobile - Support Information - WLOX.com - The News for South Mississippi

Weather Active Mobile - Support Information

1) How do I navigate to other screens in the app?

To navigate to other screens in the app tap the menu button then make a selection: Map , 10 Day , Hourly , Alerts , Help , or, when available, Video .

2) How do I view help?

To view help tap the menu  button then select Help .

3) How do I customize the app?

There are a number of settings you can customize including the map layer, overlays, units, notification behavior and alerts. To customize any of these settings,

a. Tap from any screen (except the Help screen).
b. Adjust the parameters on the Settings screen to customize your app.
c. Tap to apply your changes.

4) How do I add a location to my list of saved locations?

To add a new location,

a. Tap to open the Locations screen.
b. Tap .
c. Enter city name, zip code, latitude/longitude coordinates or 4-letter airport code.

For latitude/longitude remember to enter "-" in front of a value in the Western Hemisphere and south of the equator.

d. Tap to search.
e. Make a selection from the results presented.
f. Tap  to apply your changes.

5) How do I delete a location from the list?

To delete a location,

a. Tap  to open the Locations screen.
b. Click  to the right of the location you wish to delete.
c. Confirm your action when prompted.
d. Tap  to apply your changes.

6) How do I set the home location?

The home location is the default location used when the app first starts up; it is also the location used in the notification bar.

To establish the home location,

a. Tap  to open the Locations screen.
b. Select the location from the list.
c. Tap  associated with the location you wish to make the default; the star will turn color .
d. Tap  to apply your changes.

7) How do I change the current map layer?

To change the current map layer,

a. Tap  from any screen (except the Help screen).
b. Tap  in the Map Layers section.
c. Enable the toggle associated with the layer you wish to display; you may only choose one.
You may need to slide the menu up or down to find all available layers.
d. Tap  to apply your changes.

8) How do I enable or disable overlays?

To enable (display) or disable (hide) an overlay (e.g. earthquakes, storm tracks, tropical tracks) on the map,

a. Tap to display the Settings screen.
b. Tap the toggle to the right of the overlay to enable or disable it.
c. Tap  to apply your changes.

9) How do I show the compass and what does it tell me?

To display a compass on the map layer,

a. Tap  to display the Settings screen.
b. Enable the Show Compass toggle.
c. Confirm, if prompted, whether you wish to allow the app to find your current location.
d. Tap  to apply your changes.

The current location is indicated by a blue pin head .
The cone radiating from the pin head shows direction the device is pointing.
To toggle the compass on/off from the map layer (once it has been enabled) tap the blue pin head .

10) How do I change the temperature and wind speed units from English to metric?

To change the units of measurement for the temperature and wind speed,

a. Tap  to display the Settings screen.
b. Tap  in the Units section next to the units you wish to change (temperature or wind speed).
c. Enable the toggle associated with the unit of choice (°F or °C, Mph or Kph).
d. Tap to apply your changes.

Changes will affect all temperatures and wind speeds displayed throughout the application (including legends in the map depicting these two parameters. However, the forecast text depicted in the 10-day detailed pages will not be affected by these settings.

11) How do the weather app's status bar notifications work?

When enabled (see #12), notifications for the home location are displayed when the app is first launched. An alert icon will display on the status bar for any active alerts otherwise current temperature is displayed.

Pull down on the notification icon to display all notifications; tap a specific notification to start the weather app or to acknowledge (and clear) the alert.

12 ) How do I enable/ disable notifications from the app in the notification bar?

To display or hide weather notifications,

a. Tap to display the Settings screen.
b. Enable or disable the Status bar notifications toggle.
c. Tap  to apply your changes.

13) How do I clear a notification alert?

Pull down on the notification icon on the status bar to display all notifications; tap a specific notification to start the weather app or to acknowledge (and clear) the alert.

14) How do I enable the weather app widget on my home screen?

To include the weather app widget on your home screen,

a. Find an empty location on your home screen.
b. Tap-and-hold the location on the home screen then select  Widgets from the Add to home screen menu.
c. From the Choose widget menu, navigate down to the weather app's widgets; note there are two sizes.
d. Choose the forecast type: hourly (out 3 hours) or daily (out 3 days).
e. Confirm your selections.

15) How do I make changes to the widget once it has been added to the Home screen?

You can change the forecast type for an existing weather app widget,

a. Locate the widget on the home screen.
b. Tap  on the widget.
c. Select a new forecast type from the Choose the forecast type screen: hourly (out 3 hours) or daily (out 3 days).
d. Confirm your selections.

16) How do I remove the widget from the home screen?

To remove the weather app widget from the home screen,

a. Tap-and-hold the widget on the home screen.
b. Drag-and-drop the widget into the trash can.

17) How do I enable/disable weather alerts for the map layer?

a. Tap  to display the Settings screen.
b. Enable or disable the Weather alerts over maps toggle.
c. Tap  to apply your changes.

When a weather alert is active for the home (default) location a tab will display over the map at the top of the map screen.

18) How do I clear an alert that is being displayed over the map?

To clear the alert from the map screen tap the  associated with the tab.

19) How do I view the detailed weather alert associated with an alert tab?

To view the detailed weather alert screen associated with an alert tab simply tap on the alert tab.

20) How do I view the detailed forecast in the 10-day forecast page?

To display the detailed forecast for any of the 10-day forecast days, tap on the day you wish to view. To go forward a day swipe from right to left; to go back a day swipe from left to right.

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