BP's top claims official promises help for those hurt by oil - WLOX.com - The News for South Mississippi

BP's top claims official promises help for those hurt by oil


By Krystal Allan – bio | email

BILOXI, MS (WLOX) - The head of claims for BP, Darryl Willis, was in Biloxi Tuesday afternoon. Willis had lunch with leaders to discuss concerns with the claims process and ways to improve it.

"The biggest issue, the challenge that is articulated at the meeting was about how do we become more effective in our on the ground response," Willis said. "I was excited when I left that. Everybody wants to partner with us to make sure it's effective."

He then stopped by the BP claims office off Cedar Lake Road in Biloxi where he talked with workers and those filing claims.

In response to state and local officials wanting to reach people with a more targeted campaign, Willis said BP is pushing forward with a new effort.  It's sending out thousands of mailings with contact information and resources for BP's claims process. Some of the information is in Spanish and Vietnamese.  They'll be sent to the three coastal counties starting this week.

Willis said BP has more than 900 claims adjusters working along the Gulf Coast.  Of the 81,000 claims filed, Willis said about 42,000 have been filled. 

Willis will be back in Biloxi next Thursday at the Coast Coliseum in Biloxi for a claims expo beginning around 4pm.  He said he'll be joined by Governor Barbour and Ken Feinberg, the man charged with overseeing the $20 billion account BP set up for victims of the oil disaster.

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