By Bobby Allen
OCEAN SPRINGS, MS (WLOX) - Tuesday was a learning experience for 30 Moss Point High students. They spent the morning 'on the job' at AT&T's customer service center in Ocean Springs.
"When you get out of high school, and you're ready to go to work. You need job skills to do that," said Gloria Harvey, the AT&T External Affairs Manager. "And what we are about is encouraging you to stay in school and get those skills."
With the state's dropout rate at nearly 16 percent, programs like this help students understand why school matters.
"Math, English, Communication, those are skills that they can start applying in school and are skills that they need to qualify for jobs in the future," Harvey said.
The students listened in on customer service calls. By job shadowing at the call center, the students were able to connect what they learned in school with a job.
Cresseda James is a student at Moss Point High.
"I'm learning what they do when they take calls, how to solve the problems when they call," James said.
"It will make you listen well and [teaches you] how to compromise with others," Moss Point High Calesha Booker said.
By Connecting the students to this world of opportunity, AT&T officials say they hope to help decrease the drop out rate and perhaps meet some future employees.
AT&T partnered with Junior Achievement to make today's 'Job Shadowing' possible.